Questions, answered

Booking direct is always cheaper than Airbnb or any other booking site for the same home on the same dates. Direct bookings currently have no security deposit and no damage waiver. Early check-in and late checkout, up to 2 hours each, are free depending on availability, and we prioritize direct guests for those times. Monthly guests also get a complimentary mid-stay clean every 30 nights.

Airbnb and the other platforms add their own fees to the price, on the guest side, the host side or both. Our direct price is always lower than Airbnb's or any other booking site's for the same home on the same dates, and every charge is shown before you pay.

Yes. They are the same homes, managed by the same team. Booking here gets you a lower price, the direct-booking perks and direct access to us.

Prices change with the season and local events, so a single "from" number would be wrong most of the year. Pick your dates and the exact total, every fee included, shows before you pay.

Your total includes the nightly rate, a cleaning fee and required taxes, plus a pet fee if you bring a pet. Every charge is shown before you pay.

No. Direct bookings currently have no security deposit and no damage waiver.

If your check-in is 14 or more days away, you pay 50% at booking and the rest 14 days before check-in. If check-in is within 14 days, you pay the full amount at booking.

Yes. You pay by card through our secure checkout, and all major credit and debit cards are accepted. If you are ever unsure about a payment request, email or call us and we will confirm it.

Search your dates, choose a home and book online; most homes confirm instantly. You then get an email with your details, a link to your digital guidebook and a quick ID check, and your check-in instructions arrive on the day you arrive.

Yes. Call or text 414-250-8957 or email us with questions about a home, a neighborhood or a longer stay, every day from 6am to 1am Pacific.

Every home has self check-in with a smart lock or keypad. Your entry code and check-in guide arrive on the day of arrival, once the quick ID check is complete.

Check-in is after 4:00 PM and checkout is by 10:00 AM at nearly all of our homes. Your listing and your confirmation show the times for your home.

Yes, and it is free when you book direct, depending on availability: up to 2 hours early and up to 2 hours late. We prioritize direct guests, so ask ahead through your guidebook or by email and we confirm against the cleaning schedule.

Yes. Every apartment comes with free or secure parking, one or two spaces, and both houses have parking (street parking at the San Francisco house). Exact details are on each listing and in your check-in guide.

Yes. Every apartment has fast Wi-Fi, a desk and an office chair, and a 55-inch TV in the living room.

Yes. Every apartment has a washer and dryer in the unit. At the San Francisco house the laundry is shared.

A full kitchen with cookware, dishes, utensils and a coffee maker, so you can cook a real meal from the first night.

Most homes allow up to 2 cats or dogs with approval and a pet fee, and the listing says when a home does. Some breeds are excluded, and service animals are always welcome. Tell us before you book.

Many buildings have a pool, gym and lounge, and each listing lists what is there. Closures for maintenance are set by the building, not by us, so ask before booking if one amenity matters for your trip.

Please contact us instead. Rove Living is not run by the building's leasing office, and on-site staff do not have your reservation details.

Search with a check-in and checkout 30 or more nights apart and the monthly price appears on every available home, ready to book online. For a specific building or flexible dates, email roveliving593@gmail.com and we will send options. See Monthly Stays.

Yes. Your monthly rate includes utilities and Wi-Fi, with one cleaning fee for the whole stay. There are no separate bills.

Yes. Monthly guests get a complimentary clean every 30 nights, and we coordinate the time with you. Extra cleans can be added for a fee.

There is no fee to change or extend. New dates are priced at the current rate for those nights, subject to availability, and changes close to check-in follow the cancellation policy. Email us as early as you can.

Yes. After you book we can send a receipt or an invoice with your company name. If a company needs to pay directly for a longer stay or a group, email us before booking.

Yes. We run several apartments in most of our buildings, so a team or family can stay side by side. Email your city, dates and group size, or use the form on the Groups and Teams page.

Full refund if you cancel 14 or more days before check-in. 50% refund if you cancel 7 to 14 days before check-in. No refund within 7 days of check-in.

Full refund if you cancel 30 or more days before check-in. After that, the first 30 nights of the stay are non-refundable.

Leaving early does not qualify for a refund, since your dates were held for you. If we are able to rebook the nights you leave behind, we refund what we collect for them, so tell us as soon as your plans change.

The main guest must be 23 or older, and every booking completes a quick ID check before arrival through the link we send. It keeps the building and our neighbors safe. As a general rule we do not accept local bookings; if you have a reason, such as a renovation, email us.

No parties or events, no smoking anywhere including balconies, quiet hours from 10:00 PM to 8:00 AM, and only guests on the booking stay overnight. Pets only in pet-friendly homes with approval. Our Terms summarize the rules.

There are never cameras inside any home. The only cameras are outside the unit door, facing down. Some apartments have a noise monitor that measures sound level only and does not record conversations.

We use it only to run your booking. We share it only with the services that make the booking work, such as payment and ID verification, and we never sell it.

Call or text 414-250-8957 or email roveliving593@gmail.com. Our guest team is available every day from 6am to 1am Pacific, wherever you are staying.

Start with your digital guidebook, which covers the door code, Wi-Fi, appliances and building details. Call or text us about lockouts, appliances or supplies and our guest team will help, every day from 6am to 1am Pacific. For any emergency involving your safety, call 911 first.

Rove Living runs furnished rentals for short and monthly stays, and we furnish and manage every one ourselves. We have hosted since 2023, more than 80,000 nights so far, and hold Superhost and Premier Host status. See the About page.